Support Center

We are using a ticket system to provide with you the best solutions and to serve you best.

Each request receives a unique ticket number, which you can use to monitor the progress of the ticket. You will also be able to view the previous tickets again in the future.

This is why you need to create a support account - and you can only open your ticket with a valid email address.
We provide support both in English and German.
Wir bieten Support auf deutsch und auf englisch.

Open a New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket

Check Ticket Status

We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status

Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket

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